When you create a Community in Joyned, you have the option to set an expiration date and time, after which that Community will be automatically deleted.
This is a very useful tool if you are creating Communities around a one-time event (for example, the operations team for a conference that will take place on a specific date).
Please note: Only a Community Owner can set or change an expiration date within the app. You can do this when creating a Community, or you can change/remove the expiration date of a Community after it has been created.
Open the community for which you’d like to change the expiration settings, and tap on the icon with 3 dots in the top right corner. In the bottom menu that appears, select the pencil symbol to access Community Settings.
On the Community Settings screen, toggle the “Expires” button to turn on the expiration function, then select the date and time for expiration. You can turn off the expiration function at any time by toggling the button back the other way.
If you have previously set an expiration date that you would like to change, you’ll need to toggle the switch to turn off the previous expiration date, and then toggle it back on to set a new date.
Please note: In order to manage the expiration settings of a Community using the admin portal, you must be one of the following:
Log into your account on the my.joynedapp.com/admin/ portal.
In the left-hand menu, click on “Communities”, and then choose the name of the Community for which you’d like to change the expiration settings.
Next, select the “Details” tab in the top menu.
On this page, just below the “Name” field, you’ll see a field where you can select or edit the expiration date. If you don’t want your Community to expire, just leave this field blank.
Then click the “Save” button.
We’re here to help! If you need further assistance, feel free to reach out to our support team.