Youth Group Image

Youth groups play a vital role in fostering community within churches, and ensuring smooth communication is critical to maintaining their engagement. At Joyned, we understand the unique challenges of moving away from platforms like WhatsApp to a more purpose-driven solution. This guide focuses on successfully onboarding youth members, their parents, and leaders to Joyned, ensuring everyone stays connected, safe, and involved.

Involving Youth Leaders from the Start

The first step in onboarding youth groups is to engage youth leaders early. These leaders are often the bridge between the church's administration and the youth members themselves, so it is critical to ensure they understand and feel comfortable using Joyned.

During a recent discussion with a church leader, it was highlighted that leaders appreciate the boundaries Joyned offers. Unlike WhatsApp, where personal and work messages often mix, Joyned allows leaders to maintain professional boundaries while centralising communications. This is especially important when safeguarding young people​.

Start by meeting with your youth leaders to showcase Joyned's features. Highlight how group management, GDPR compliance, and controlled access can enhance their communication with both youth and parents. Encouraging their feedback will also help tailor the setup to suit your specific group's needs​​.

Engaging Parents: The Key to Trust

Parents are crucial to the onboarding process. Not only do they need to be informed, but they also need to trust the new platform. Before introducing Joyned to the youth, it's essential to communicate clearly with parents, ensuring they understand why this change is being made and how it benefits their children.

One approach is to hold a parent information session in person or via email. During this session, explain how Joyned supports safeguarding measures that platforms like WhatsApp struggle with. Unlike WhatsApp, Joyned offers complete data control, ensuring the safety of all members, particularly young people, by keeping personal details private and enabling oversight by church leaders​​.

In one example, parents were invited to join a separate parents group on Joyned, keeping them informed without overwhelming them with day-to-day youth group updates​. This helped to build trust and ensured they were kept in the loop on key events and decisions.

Onboarding Youth Members: Making It Fun and Accessible

For youth members, the transition needs to feel exciting, not forced. A church leader shared that many young people, initially resistant to leaving familiar platforms like WhatsApp or Snapchat, quickly embraced Joyned when it was presented as their own space, separate from more rigid or formal communication channels​.

To make onboarding smoother:

  1. Use QR Codes: Setting up QR codes in the youth room for easy access worked exceptionally well. Youth members could scan the code to join Joyned, making the transition effortless and modern​.
  2. Create Exciting Groups: Tailoring Joyned's groups to the specific interests of the youth can boost engagement. Whether creating a Bible reading challenge or a space for memes and casual chat, allowing them to feel a sense of ownership over their group is key to sustained interaction​​.

Youth leaders can also post polls, ask for game ideas, and use updates to get youth actively involved in what the group does next. Keeping communication frequent and relevant will ensure the group feels dynamic and interactive​.

The Role of Safeguarding in Group Management

At the heart of Joyned's platform is a commitment to creating safe spaces for communication. Youth groups often need careful oversight to ensure conversations remain appropriate, especially when dealing with vulnerable individuals. Joyned allows administrators to stay in control by setting permissions, ensuring only authorised individuals can join groups or post updates​​.

In some cases, church leaders may set up small pastoral care groups within Joyned, where leaders and parents can be involved in supporting youth members through specific issues. This transparency ensures that all conversations are visible to appropriate adults and that safeguarding policies are upheld​.

Final Thoughts

Onboarding youth groups onto Joyned is more than just a technical transition—it's about building trust, maintaining safe communication, and fostering an engaging environment for youth members and their leaders. By involving youth leaders from the start, securing parental trust, and making the platform accessible and fun for youth, the entire group can be successfully brought on board, ensuring smoother communication and stronger connections within the church community.

I would definitely recommend Joyned to churches both large and small who want to improve their internal communications in an easy and GDPR compliant way.

Graham Pyman
Jubilee Church

Joyned was a game-changer for our event team communication (1000+ volunteers): from the user-friendly interface to the ability to manage different groups for various purposes, this easy-to-use app has vastly improved our communication with volunteers, boosting productivity and satisfaction.

Gaz Sims
Newday

I would definitely recommend Joyned to organisations both large and small who want to improve their internal communications in an easy and GDPR compliant way.

Graham Pyman
Jubilee, Derby

Joyned has been a game changer for our team! It’s really useful being able to create groups specific to services and events which means that not everyone is spammed with information. I would definitely recommend Joyned as a communication tool to other churches and teams.

Emma Wells
Hillsong

Joyned has improved our organisation's communication by enabling collaboration while maintaining privacy. Given its success, we are exploring how we might roll it out to more departments.

Andy Southey
Heart Church

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