Revolutionising Team Communication at Wonderpack.eco with Joyned
Building a Stronger, More Connected Workplace
Wonderpack.eco partnered with Joyned to enhance internal communication, ensure data privacy, and create a clear separation between work and personal messaging. By adopting Joyned, they eliminated the challenges of WhatsApp groups, reduced communication silos, and strengthened engagement across their growing team.
Wonderpack.eco is a logistics and fulfilment company focused on sustainable packaging. With a team working across multiple locations, keeping everyone informed and engaged was a constant challenge.
Before 2024, Wonderpack.eco relied on WhatsApp for internal communication, but this created issues:
- Employees had to share personal phone numbers, raising privacy concerns.
- WhatsApp made it difficult to separate work and personal messages, leading to notifications outside of work hours.
- Managing large team conversations across different sites was inefficient and unstructured.
"We needed a way to keep our teams connected without mixing work and personal life. WhatsApp wasn’t built for that."
The SOlution
Joyned provided a structured, safe communication platform designed for organisations.
"We've been able to move away from WhatsApp and still keep everyone connected. It's saved us a lot of headaches."
Safe, GDPR-Compliant Communication
Wonderpack.eco wanted a solution that protected employee privacy. With Joyned, team members can communicate without sharing personal phone numbers. This ensures compliance with GDPR and gives employees confidence in how their data is handled.
Work-Life Balance & Notification Control
Unlike WhatsApp, Joyned enables employees to schedule notifications, allowing them to switch off from work messages during personal time.
"Before, turning off WhatsApp notifications meant missing personal messages too. Joyned fixes that."
Better Team Organisation & Structure
Joyned allows Wonderpack.eco to create structured groups based on teams, locations, and projects. Instead of having a single WhatsApp group overloaded with mixed messages, communication is now clear, focused, and tailored to specific groups.
"We've set up different groups for warehouses, departments, and company-wide updates. Everything is now where it needs to be."
Community & Culture Building
Beyond work updates, Joyned has become a hub for team culture, with employees using it for:
- Company announcements
- Birthday and work anniversary messages
- Employee recognition and celebrations
"We now have a space that feels like a workplace community, not just a work tool."
THE Results
Since implementing Joyned, Wonderpack.eco has experienced a significant shift in how their team communicates. More than 50 employees now use Joyned daily, benefiting from structured and organised messaging.
Onboarding has become much smoother, with new team members added quickly via email rather than requiring personal phone numbers. The ability to schedule notifications has helped employees maintain a clearer work-life balance, reducing unnecessary interruptions outside working hours. Engagement has also improved, with staff actively participating in group discussions and company-wide updates.
"I don’t have to check it all the time. It just works."
Looking Ahead
Wonderpack.eco is continuing to explore new ways to enhance team engagement through Joyned. Features like polls, custom branding, and event-based communities are on their radar to further strengthen their internal communication.
Would they recommend Joyned?
"Absolutely. I’ve already recommended it a few times, especially because of the confidence it gives us in data privacy."
By making the switch, Wonderpack.eco has not just improved communication—they’ve created a more connected, engaged, and efficient team.
Find Out More...
At Joyned, we’re dedicated to helping businesses communicate better. If your company is struggling with WhatsApp limitations, Joyned offers a safe, structured, and engaging alternative.
Discover how Joyned can transform your organisation’s communication today.
