In hospitality, things move quickly – and so should your internal communication. Whether it’s a last-minute room change, shift update, or urgent health and safety message, Joyned keeps your staff connected, wherever they are.
Hospitality teams face unique challenges that are often heightened by poor communication and disconnected teams, such as:
Without a central, secure system, even simple tasks like confirming a rota change can become complicated. Joyned helps solve these problems simply, securely, and at scale.
Struggling to keep every team member informed across shifts and sites? Hotels, restaurants, and venues rely on teamwork – but many struggle with fragmented communication.
Joyned is the secure workplace messaging platform designed specifically for the rapid, people-first nature of hospitality - helping you deliver better service, faster.
From restaurants and hotels to event venues and resorts, Joyned adapts to your day-to-day operations. Whether your staff are clocking in for the breakfast service or managing a busy weekend event, they get the updates they need - instantly, and in context. Joyned is perfectly tailored to hospitality teams. Here’s how:
Joyned offers encrypted, GDPR-compliant chat for individuals and groups. Every message is traceable and auditable, helping your team stay secure, accountable, and fully aligned with hospitality compliance standards.
Send urgent updates instantly – from shift changes to VIP arrivals. Pin key messages, target by role, and ensure no important information gets missed during busy service hours.
Whether you're running one venue or many, Joyned adheres to your structure. It integrates with HR and scheduling tools, supports role-based access, and scales effortlessly as your team grows.
Many hospitality teams still rely on informal tools like WhatsApp, paper notices, or word of mouth to stay connected. But these methods often fall short – they’re hard to track, easy to miss, and often non-compliant.
Modern communication demands more. With increasing expectations around data privacy, guest experience, and operational efficiency, hospitality organisations need tools that are not only secure, but built for real-time teamwork.
Joyned replaces fragmented channels with a single, compliant platform – helping your staff stay aligned, responsive, and informed at all times.
We needed a way to keep our teams connected without mixing work and personal life. WhatsApp wasn’t built for that. I’ve already recommended Joyned, especially because of the confidence it gives us in data privacy.
Joyned was a game-changer for our event team communication (1000+ volunteers): from the user-friendly interface to the ability to manage different groups for various purposes, this easy-to-use app has vastly improved our communication with volunteers, boosting productivity and satisfaction.
I would definitely recommend Joyned to organisations both large and small who want to improve their internal communications in an easy and GDPR compliant way.
Joyned has been a game changer for our team! It’s really useful being able to create groups specific to services and events which means that not everyone is spammed with information. I would definitely recommend Joyned as a communication tool to other churches and teams.
Joyned has improved our organisation's communication by enabling collaboration while maintaining privacy. Given its success, we are exploring how we might roll it out to more departments.
Hospitality thrives on service, timing, and teamwork. But none of that works without effective communication. Joyned brings streamline communication, consistency, and control to your staff messaging - all in one secure platform.
Whether you’re upgrading from paper notices or replacing WhatsApp for compliance reasons, now’s the time to modernise how your team connects.