Joyned vs. WhatsApp Broadcast
Great teams are built on great community, and great community is built on great communication.

Communication shapes how we connect, collaborate, and build meaningful relationships in person and online. However, for charities and even businesses, the tools we rely on for communication often don't enable the building of community, they just meet an immediate communication need.

At Joyned, we've built our platform to be more than just a messaging app. We focus on creating a safe, inclusive, and purposeful environment for community to grow.

Putting Community at the Heart of Communication

WhatsApp is excellent for personal chats and casual group updates, but it often falls short when it comes to community-driven communication. WhatsApp's broadcast feature specifically allows you to send messages to multiple people at once — but it's one-way and disconnected. There's no space for feedback, engagement, or real dialogue, which is crucial for communities that thrive on interaction.

In contrast, Joyned was built to nurture connections. Our announcement features ensures that important updates are shared, but always within the context of a community. Communication shouldn't just inform — it should bring people together, strengthen ties, and foster belonging.

Openness and Safety: Core to Our Mission

Another key difference lies in how both platforms handle data privacy. WhatsApp is owned by Meta, and while it offers encryption, organisations don't have control over their own data. This can be a concern for organisations dealing with sensitive information or those bound by regulations like GDPR.

At Joyned, openness is central to everything we do. Organisations using our platform retain full control over their data, ensuring that sensitive information is secure. We know that for communities to feel safe, they need to trust the platform they're communicating on, and we've made it our mission to provide that peace of mind.

Designed for Organised, Purpose-Driven Groups

Communities aren't just about chats; they need structure. WhatsApp's group chats are convenient, but they can become disorganised and overwhelming, especially in larger groups. They require external consent to stay within GDPR laws, and the lack of administrative control can make managing a group difficult.

Joyned, on the other hand, is designed for teams and communities that need clarity and control. Our platform allows administrators to easily manage groups, ensuring that communication stays focused and relevant. We've even included features like temporary groups that automatically delete after their purpose has been fulfilled, keeping everything streamlined and on point.

More Than Just Messaging

The biggest distinction between Joyned and WhatsApp comes down to purpose. WhatsApp is built for general, personal communication, while Joyned is built specifically for community engagement. We're not just providing a tool for sending messages — we're offering a platform where communication fosters growth, connection, and shared purpose.

For communities that value safety, openness, and meaningful interaction, Joyned provides the structure and features needed to thrive. Whether you're managing a church group, a sports team, or a large organisation, Joyned is built with your community's purpose in mind.

I would definitely recommend Joyned to churches both large and small who want to improve their internal communications in an easy and GDPR compliant way.

Graham Pyman
Jubilee Church

Joyned was a game-changer for our event team communication (1000+ volunteers): from the user-friendly interface to the ability to manage different groups for various purposes, this easy-to-use app has vastly improved our communication with volunteers, boosting productivity and satisfaction.

Gaz Sims
Newday

I would definitely recommend Joyned to organisations both large and small who want to improve their internal communications in an easy and GDPR compliant way.

Graham Pyman
Jubilee, Derby

Joyned has been a game changer for our team! It’s really useful being able to create groups specific to services and events which means that not everyone is spammed with information. I would definitely recommend Joyned as a communication tool to other churches and teams.

Emma Wells
Hillsong

Joyned has improved our organisation's communication by enabling collaboration while maintaining privacy. Given its success, we are exploring how we might roll it out to more departments.

Andy Southey
Heart Church

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