Great teams are built on great community, and great community is built on great communication.
Communication shapes how we connect, collaborate, and build meaningful relationships in person and online. However, for charities and even businesses, the tools we rely on for communication often don't enable the building of community, they just meet an immediate communication need.
At Joyned, we've built our platform to be more than just a messaging app. We focus on creating a safe, inclusive, and purposeful environment for community to grow.
Putting Community at the Heart of Communication
WhatsApp is excellent for personal chats and casual group updates, but it often falls short when it comes to community-driven communication. WhatsApp's broadcast feature specifically allows you to send messages to multiple people at once — but it's one-way and disconnected. There's no space for feedback, engagement, or real dialogue, which is crucial for communities that thrive on interaction.
In contrast, Joyned was built to nurture connections. Our announcement features ensures that important updates are shared, but always within the context of a community. Communication shouldn't just inform — it should bring people together, strengthen ties, and foster belonging.
Openness and Safety: Core to Our Mission
Another key difference lies in how both platforms handle data privacy. WhatsApp is owned by Meta, and while it offers encryption, organisations don't have control over their own data. This can be a concern for organisations dealing with sensitive information or those bound by regulations like GDPR.
At Joyned, openness is central to everything we do. Organisations using our platform retain full control over their data, ensuring that sensitive information is secure. We know that for communities to feel safe, they need to trust the platform they're communicating on, and we've made it our mission to provide that peace of mind.
Designed for Organised, Purpose-Driven Groups
Communities aren't just about chats; they need structure. WhatsApp's group chats are convenient, but they can become disorganised and overwhelming, especially in larger groups. They require external consent to stay within GDPR laws, and the lack of administrative control can make managing a group difficult.
Joyned, on the other hand, is designed for teams and communities that need clarity and control. Our platform allows administrators to easily manage groups, ensuring that communication stays focused and relevant. We've even included features like temporary groups that automatically delete after their purpose has been fulfilled, keeping everything streamlined and on point.
More Than Just Messaging
The biggest distinction between Joyned and WhatsApp comes down to purpose. WhatsApp is built for general, personal communication, while Joyned is built specifically for community engagement. We're not just providing a tool for sending messages — we're offering a platform where communication fosters growth, connection, and shared purpose.
For communities that value safety, openness, and meaningful interaction, Joyned provides the structure and features needed to thrive. Whether you're managing a church group, a sports team, or a large organisation, Joyned is built with your community's purpose in mind.